CSI Navigation

Southern Star’s Customer Service Innovations (CSI) website is a secure customer portal that requires users to have an approved login ID and password before accessing protected information such as contracts, nominations, measurement, invoicing, and capacity release data. Access requests must be approved by the customer’s designated CSI Security Administrator, and users are required to enroll in Multi-Factor Authentication (MFA) as part of the account setup process. The enclosed content will explain this process and provide an overview of navigation within the site.