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Capacity Release Recalls
- This is Southern Star's recall tutorial video.
- On your CSI home screen, on the top left, under customer activity, select capacity release and then select recall.
- Once the screen loads, On the right, Select the create recall button.
- Listed are all available recallable offers.
- Find the one you want and select the recall arrow on This information is about the offer.
- Review that, make sure it's correct.
- Then select the Recall tab at the top.
- You'll need to enter your recall reason, your RecALL start date, and your recall end date.
- Scroll down and you can enter the total recall quantity.
- And then input that quantity in your locations.
- This can be divided amongst multiple locations, receipt and delivery must match the Total listed above.
- Once you have all green boxes, you select the Submit Recall at the top right.
- Drop down your recall number in case you need it or for future reference.
- And now this will be submitted to contract administrators for the award.
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